Every failure type, from a slip of the finger to a fire.
Deleted, formatted or corrupted files
Emptied the bin, formatted the wrong drive, or files that no longer open.
Drives that won't boot or aren't recognised
The laptop won't start, or the drive no longer shows up when you plug it in.
Clicking, grinding or non-spinning drives
Mechanical failure inside the drive. Power it down and leave it off.
Physical, water or fire damage
Dropped, soaked or burnt devices, where the data often outlives the hardware.
RAID array reconstruction
Degraded arrays, failed rebuilds and arrays that have lost more than one drive.
NAS and server recovery
Shared storage and servers that won't mount, for offices that need their files back.
Browse by storage device
Know the cost before you send it.
Our pricing has two parts: an assessment fee to examine the device, and a recovery fee that only applies if we successfully get your data back.
What do you need recovered?
Open the detailed NAS and RAID calculatorNo recovery, no recovery fee: if we can't get your data back you pay only the £79 + VAT assessment. The exact price is always confirmed after the assessment, before any chargeable work begins.
The final price depends on the number of drives, the RAID configuration, the type of failure, the condition of the drives and the complexity of the recovery. It is always confirmed after the assessment, before any chargeable work begins.
Four steps, and you approve the price before we start.
Drop it at the SE1 workshop, arrange a pickup, or post it from anywhere in the UK.
For £79 + VAT we examine the device and establish what has failed and what can be recovered.
The exact price is confirmed with you before any chargeable recovery work begins.
We recover your data and return it to you. If we can't recover it, there is no recovery fee.
Need data recovered urgently?
Ring and tell us what's happened. We'll tell you which category it falls into and how to get the device to us safely.