The mechanical hard drive fitted in most laptops made before around 2018 — and still used in some budget and business models today. Common faults include clicking or grinding noises, the drive not being recognised, or the laptop failing to boot.
London Laptop Troubleshooters recovers data for businesses and home users, in London and UK-wide by pickup or post. Every recovery starts with an assessment, and the price is confirmed with you before any chargeable recovery work begins.

Pricing
| Stage | Price |
|---|---|
| Assessment Initial assessment of the drive. | £79 + VAT |
| Successful recovery Charged only if we recover your data. | additional £450 + VAT |
Total if data is recovered: £529 + VAT. Total if data can't be recovered: £79 + VAT only, with no further charge.
If it has just failed, do this first
- Switch it off. A clicking or grinding drive does more damage each time it spins up.
- Don't install recovery software on the drive you're trying to save. It can overwrite the files you want back.
- Don't open the drive, and don't power up anything that has been wet.
Pricing
| Stage | Price |
|---|---|
| Assessment Initial diagnostic assessment of the drive. | £79 + VAT |
| Successful recovery Charged only if we successfully recover your data. | additional £450 + VAT |
Total if data is recovered: £529 + VAT. Total if data can't be recovered: £79 + VAT only — no further charge.