80 Willow Walk, London SE1 5SY · Monday to Saturday, 9am to 6pmDrop-off, pickup and UK-wide mail-in repairs · Book a repair online · Book data recovery

About us

A London laptop repair and data recovery workshop, for home users and businesses across the UK.

London Laptop Troubleshooters, trading as Alert Networks, is a laptop repair and data recovery company based in London. We were set up to give laptop owners across the UK somewhere to turn when a machine fails: somewhere that finds the real fault, says what it will cost, and does the work properly.

Our engineers work on virtually every make and model, from current MacBooks and Windows laptops to machines that went out of production years ago. Where a fault sits on the motherboard, we repair it at component level instead of replacing the whole board.

We look after home users and businesses of every size in the same way. The assessment comes first, the quote comes second, and nothing chargeable happens until you have agreed to it.

A laptop motherboard under a microscope beside a soldering station
Board-level fault-finding under the microscope

What we do

  • Laptop repair for 26 brands and more than 1,700 models
  • Component-level motherboard repair
  • Screen, keyboard, trackpad and casing replacement
  • Data recovery from drives, SSDs, memory cards and RAID or NAS arrays
  • Hardware and software installation and upgrades
  • Virus, spyware and operating system problems
  • Password removal and memory upgrades
  • Networking and IT support for offices

Where we are

80 Willow Walk, London SE1 5SY. Open Monday to Saturday, 9am to 6pm.

Directions

Who we work for

Customers across the UK. Londoners drop in or book a pickup; everyone else sends their laptop by post.

Areas we serve

What it costs

A £45 + VAT tear-down assessment, then a quote. Our full price list is published.

Prices