The Sony VAIO PCG-GRX500K is an older laptop, and plenty of them are still in daily use. We repair them at our London workshop for home users and businesses, and for customers across the UK by pickup or post.
Typical jobs on a laptop of this age are a dim or cracked screen, a worn keyboard, a loose power socket, a failing hard drive and overheating from a clogged fan. We also deal with Windows problems, viruses and machines that have become too slow to use.
- Battery replacement
- Screen and backlight repair
- Keyboard and trackpad replacement
- Power socket and charging faults
- Motherboard repair at component level
- Hard drive, SSD and memory upgrades
- Data recovery from failed drives
- Overheating, fan and cleaning service
The first step is a tear-down assessment at £45 + VAT, where we open the laptop up and trace the fault. After that we quote, so you know the cost before deciding. Replacement parts we fit carry a one-year warranty. If the files matter more than the laptop itself, we can also recover the data from a drive that has failed.

Typical repair pricing
| Repair | Price |
|---|---|
| Tear-down assessment and troubleshooting | £45 + VAT |
| Standard laptop screen | from £165 + VAT |
| Standard laptop keyboard | from £145 + VAT |
| Standard laptop trackpad | from £145 + VAT |
| General service and repair | £185 + VAT |
| Basic motherboard repair | £185 + VAT |
| Complex motherboard repair | from £450 + VAT |
| Data recovery | See data recovery pricing |
Getting it to us
- Drop it off at our workshop, 80 Willow Walk, London SE1 5SY, Monday to Saturday, 9am to 6pm. Directions.
- Arrange a pickup by phone or email. How pickups work.
- Post it from anywhere in the UK. How mail-in repairs work.