A Gateway NX100X that won't start, won't charge or has a broken screen is usually repairable. We find the fault first, then tell you what it will cost.
Whether it's a hardware fault such as a dead screen, a broken hinge or a clicking drive, or a software one such as a virus or a Windows error, we start by finding the actual cause.
- Hinges, casing and cosmetic repair
- Windows repair, virus and malware removal
- Battery replacement
- Screen and backlight repair
- Keyboard and trackpad replacement
- Power socket and charging faults
- Motherboard repair at component level
- Hard drive, SSD and memory upgrades
Every repair starts with a £45 + VAT assessment. We strip the laptop down and troubleshoot it at the bench, which takes time, and then quote before any chargeable work goes ahead. If the repair turns out not to make sense for a laptop of this age, you'll know that from the quote before you commit to anything.

Typical repair pricing
| Repair | Price |
|---|---|
| Tear-down assessment and troubleshooting | £45 + VAT |
| Standard laptop screen | from £165 + VAT |
| Standard laptop keyboard | from £145 + VAT |
| Standard laptop trackpad | from £145 + VAT |
| General service and repair | £185 + VAT |
| Basic motherboard repair | £185 + VAT |
| Complex motherboard repair | from £450 + VAT |
| Data recovery | See data recovery pricing |
Prices exclude VAT. “From” prices are starting prices, and the final cost depends on the exact model and the parts needed. See the full price list for every service.
Getting it to us
- Drop it off at our workshop, 80 Willow Walk, London SE1 5SY, Monday to Saturday, 9am to 6pm. Directions.
- Arrange a pickup by phone or email. How pickups work.
- Post it from anywhere in the UK. How mail-in repairs work.