A Sony Vaio VGN-SZ381P that won't start, won't charge or has a broken screen is usually repairable. We find the fault first, then tell you what it will cost.
The faults we see most on machines like this are power and charging problems, failed hard drives, damaged screens and hinges, and overheating. Software trouble is just as common: Windows that won't load, viruses, and laptops that have slowed to a crawl.
- Hinges, casing and cosmetic repair
- Windows repair, virus and malware removal
- Battery replacement
- Screen and backlight repair
- Keyboard and trackpad replacement
- Power socket and charging faults
- Motherboard repair at component level
- Hard drive, SSD and memory upgrades
Every repair starts with a £45 + VAT assessment. We strip the laptop down and troubleshoot it at the bench, which takes time, and then quote before any chargeable work goes ahead. If the files matter more than the laptop itself, we can also recover the data from a drive that has failed.

Typical repair pricing
| Repair | Price |
|---|---|
| Tear-down assessment and troubleshooting | £45 + VAT |
| Standard laptop screen | from £165 + VAT |
| Standard laptop keyboard | from £145 + VAT |
| Standard laptop trackpad | from £145 + VAT |
| General service and repair | £185 + VAT |
| Basic motherboard repair | £185 + VAT |
| Complex motherboard repair | from £450 + VAT |
| Data recovery | See data recovery pricing |
Prices exclude VAT. “From” prices are starting prices, and the final cost depends on the exact model and the parts needed. See the full price list for every service.
Getting it to us
- Drop it off at our workshop, 80 Willow Walk, London SE1 5SY, Monday to Saturday, 9am to 6pm. Directions.
- Arrange a pickup by phone or email. How pickups work.
- Post it from anywhere in the UK. How mail-in repairs work.
Got a Sony Vaio VGN-SZ381P that needs repairing? Call 020 7237 6805 or Get a free quote